Legal notice

Seller / Business Name
Smily Internet Inc.

Business Address
J-Pro Machiya Building 3F, Unit G,1-38-16 Machiya, Arakawa-ku,Tokyo 116-0001, Japan

Representative / Person in Charge
Adhikari Kamal, President & CEO

Contact Information
Email: mobile@smilyinternet.co.jp　We will respond during our business hours.

Product Prices
Product prices are displayed on each product page.

Additional Fees
There are no shipping fees as all products (eSIMs) are delivered digitally.
Any potential transaction fees charged by your payment provider may apply.

Accepted Payment Methods
Credit Cards, Debit Cards, PayPal, Apple Pay, Google Pay, Shop Pay
(Payment methods may vary depending on your location and device settings.)

Payment Timing
Payment is confirmed at the time the order is placed.

Delivery Timing
eSIM information and activation details are delivered immediately via email after purchase.

Returns and Cancellations
Due to the nature of digital products, we do not accept cancellations, changes, or refunds after the eSIM information has been delivered.
For more details, please refer to our Refund Policy page.

Defective Products / Service Issues
If you cannot activate the eSIM due to a technical issue, please contact us within 7 days of purchase. We will investigate the issue and provide support.

Required Operating Environment
A compatible, carrier-unlocked device that supports eSIM is required.
Please check your device compatibility before purchase.

Other Notes
Please read our Terms of Service and Privacy Policy before purchasing.